FinServ Frustration Pushing Entrepreneurs To Try Something New

https://www.pymnts.com/news/b2b-payments/2017/seed-ceo-brian-merritt-on-smb-banking/ By now, there’s no denying it: Small businesses (SMBs) aren’t happy with the service they’re getting from large financial institutions (FIs). Only a few months ago, researchers at FIS found that SMBs lament the lack of options for high-tech products and services offered by their banks, with 14 percent of small businesses surveyed having […]

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What the Science of Consumer Behavior Teaches Us about Content Strategy

http://www.skyword.com/contentstandard/creativity/what-the-science-of-consumer-behavior-teaches-us-about-content-strategy by Nicola Brown   In this age of big data we have more information at our fingertips than we even know what to do with. These days, algorithms decide for us what’s important and who our target audiences are down to the length of their toenails (almost). Why, then, are brands still struggling to get […]

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Auto Lending Default Rates Setting Off Alarms

http://www.businessinsider.com/jpmorgan-gordon-smith-on-auto-lending-2016-9 Nepalese mechanics inspecting a 1939 Daimler-Benz.Gopal Chitrakar/Reuters There is a lot of talk out there about the auto-loan market right now. The default rates for auto loans in oil-producing regions in the US have been jumping, while hedge fund honcho Jim Chanos has said the auto-lending market should “scare the heck out of everybody.” […]

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4 Things Can Improve Customer Experience Now Right Now

by Kyle Cebull http://www.business2community.com/customer-experience/4-things-can-improve-customer-experience-now-right-now-01639857#g8tJFOmFLj7Sqeer.97 Improving customer experience was one of the biggest goals for small to medium sized businesses in 2016. But now that we’re three quarters of the way through the year, have you really taken action to change customer experience in your organization? If you haven’t, it’s okay. Business operations can cause us to […]

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12 Signs that You’re a Terrible Employee

http://www.businessinsider.com/signs-that-youre-a-terrible-employee-2016-8 Samantha Lee/Business Insider   Some employees are better than others, but what if you’re the problem worker in your office? Being a terrible employee doesn’t mean that you’re bad, lazy, or even unable to succeed professionally. You could be a bad culture fit for the company. Your disposition may not jibe with your boss’ […]

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Every Picture A Potential Point Of Purchase

by Jack Loechner MP Research http://www.mediapost.com/publications/article/275847/ According to a new study from Curalate, visual commerce is the full-funnel approach used in making all of the images both within and outside of a brand’s control actionable at every point of the customer journey. This is accomplished by directly linking images to the products or services associated with them, […]

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Creating that loving feeling: Building loyalty by making it easy

  https://www.cuinsight.com/creating-that-loving-feeling-building-loyalty-by-making-it-easy.html by CYNTHIA CAMPBELL, FILENE RESEARCH INSTITUTE Remember that scene in Top Gun when Tom Cruise sings, “You’ve Lost that Loving Feeling” in the bar? All of us are working so hard to create that loving feeling and make sure our members never lose it. In this increasingly complex and fast moving time, making […]

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3 Traits All Effective Leaders Possess #professional #leadership #communitybankers

http://www.entrepreneur.com/article/251859 3 Traits All Effective Leaders Possess by Matt Bayberry, Entrepreneur Magazine   Titles don’t define leadership. A certain title may have others calling you their boss or you may be referred as one of the leaders of the organization on the company’s website, but true leadership is much more than just a title. True leadership involves […]

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